ΕλληνικάWelcome to the website of our store
The site eshop.embed.gr is an online shopping store created and operated by the company called KOUKOS ANT. PANAGIOTIS located in Chalkida, 24 Proasteiou, 341 00, with VAT number 102695234, Tax Office of Chalkida and AR GEMI: 046228322000, contact address info@embed.digital, telephone service line of the e-shop: 2221081232.
The user of its pages and services eshop.embed.gr grants its consent to the following terms of use, which apply to all content, pages, photos and files included on the website eshop.embed.gr. Therefore, you should carefully read these terms before visiting or using the website and if you do not agree, you should not use the services and its content.
eshop.embed.gr is a retail store, addressed to professionals and individuals and carries out retail sales. The website eshop.embed.gr is the website of our store.
Prices are exclusive for purchases from the site.
All information related to the personal data and transactions of our customers is secure and above all confidential. For the safest access for our customers, two passwords are used: the username and the password. You are given the opportunity to change your Personal Security Password (password) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and concealment from third parties. In case of loss or leakage, you must notify us immediately, otherwise our online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password regularly and avoid using the same and easily traceable passwords (e.g. date of birth).
For the best and best service to our customers, we have created categories divided in turn into subcategories at the top of our website. To place any order, you must first log in and then select the product(s) you wish to purchase and add them to your cart. The basic characteristics and other details of the products sold are available and can be found in detail in the product tab on the website. Once you have completed your purchase, go right to your shopping cart (which shows you numerically how many products you have added), select one of the payment methods and the shipping method and complete your order by clicking on “complete order”. Please check the order before submitting it, as by confirming it, you are presumed to accept all the terms of this document.
Upon sending your order, you will receive a message in the mail you have indicated that your request has been received by our store. Your requests are received by us subject to availability control of the products.
The online store eshop.embed.gr distributes technology products in order to bring you a very wide range of products at the best possible prices. Therefore, although we take every possible measure to ensure the availability of our products as displayed on our website, there is a possibility that a product displayed on the eshop.embed.gr is not ultimately available or is not available within the normal delivery time. Also you should be aware that the prices of products listed on our website , include VAT.
For the above reasons and in order to provide the best possible service, information and the greatest possible protection from unforeseen circumstances, orders are completed with the above procedure.
The currency of all transactions with our online store is the euro (€).
The order reaches the customer (at the place of delivery) within a reasonable period of time from the moment of placing the order through this website. For all orders you can use either courier service or transport company (after telephone contact and prepayment to one of our store’s accounts). Shipping costs in cases of using courier services or transport companies are not included in the price of the product. In any case, the delivery time of the order depends on the availability of products in our warehouses, subject to force majeure.
The products are shipped (either by courier or by transport company) at the sole responsibility of the customer. Our store bears no responsibility for any damage during the transport of the products.
The products remain the property of our store until full payment, which is only proven by a legal document of our store.
Order Cancellation:
It is possible to cancel the order by sending an e-mail to the e-mail address info@embed.gr. The customer reserves the right to cancel the order without any charge, as long as the goods have not been shipped. The possibility of cancellation does not apply in the case of a special order placed by telephone or e-mail communication and consultation.
Product Returns – Withdrawal:
To avoid your own inconvenience, we would recommend that you pay attention at the time of delivery to the condition of the product sold and the intactness of its packaging, in order to detect any obvious defects, such as incorrect product shipment, broken product, incomplete parts, etc. Returns of products, which have been sold through our store’s website, are provided in the following cases: In case of incorrect product shipment, which will be due to the company or its suppliers, the customer will have the right to return the product within fourteen (14) days from the receipt of the product. The product must be in perfect condition, unused, its packaging must be intact and include the original contents. In this case, the return costs will be borne by our store. Also, the customer will have the right to withdraw without reason and return the product within fourteen (14) days of receipt of the product in accordance with the provisions of the Consumer Protection Act. The product must be in perfect condition, unused, its packaging must be intact (unopened) and include the original contents. In this case the return costs will be borne by the customer.
Return the product to the Technical Department REPAIR – SERVICE – REPAIR:
In the event that the product received by the customer presents a defect either from the beginning or during the warranty period defined by the manufacturer, the customer has the opportunity to return the product to our technical department for technical inspection, repair or replacement, always in accordance with the terms of the manufacturer’s warranty. To return the product for repair, the relevant form (RMA) must be completed, the customer will receive an immediate response by fax or email from our technical department. The product must be sent immediately to our service department, so that the technical check and verification of the damage can be done immediately. Then if the product is under warranty, it will be forwarded directly to the dealership for repair or replacement, always in accordance with the manufacturer’s warranty terms. After its return from the house, and the final inspection by our technical department, the final customer will be informed in order to arrange the receipt of the product. Of course all the above services within the warranty are provided free of charge. The only charge for the customer is the shipping of the product to our service.
Guarantee:
Our company’s products are accompanied by the WARRANTY of the respective manufacturer.
To eshop.embed.digital is not responsible in case of malfunction, interruption or failure of the hardware or software it uses and also does not guarantee and bears no responsibility for the quality, adequacy and security of communication for any point of the telecommunications network of the Internet Service Provider (ISP) or other networks required for the operation of the website and is not responsible for network functionality problems due to third parties and make temporary or longer term
Although our shop takes all security measures and uses state-of-the-art equipment and corresponding protection software, we do not guarantee that the same or any other related site or the servers through which they are made available to you are provided to you free of “viruses” or other harmful components. The eshop.embed.digital does not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results. The cost of any corrections or services is borne by the visitor/user and in no case byeshop.embed.digital.
Our store does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages to which the website of eshop.embed.digital refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that may occur during your visit/use, you should contact directly the respective web sites and pages, which are responsible for the provision of their services. Under no circumstances should our company be considered to endorse or accept the content or services of the web sites and pages to which it links or to be linked to them in any other way.
Shipping methods:
All deliveries are made daily to the place of your choice throughout Greece easily and reliably. The shipments of eshop.embed.digital products are made by ACS Courier. There is also the possibility of receiving the products from our physical location. The pickup from our headquarters can only be done after consultation for the exact time and day of pickup. The shipment of the goods can be carried out by a transport company for the customer’s convenience, provided that the prepayment has been made to one of our bank accounts.
Payment methods:
The available ways to pay for the goods from the website eshop.embed.gr are cash on delivery and bank deposit.
Price change: All prices can be changed without prior notice. For the purchase of a product, the price that exists in eshop.embed.gr at the time of submission and dispatch of the order through this website is valid.
Transaction security:
eshop.embed.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. The eshop.embed.gr has adopted procedures that protect the personal data that users submit to the website or provide by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that these data are accurate and used correctly. Your connection to it is secure. We apply an appropriate level of security and have therefore implemented reasonable physical, electronic, and managerial procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or otherwise processed. Our information security policies and procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated as needed to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to the staff or direct collaborators with the Company who are required to have such information for the servicing of orders. In the event of a data breach containing personal data, the Company will comply with the applicable legislation regarding the notification of the breach.
Applicable Law – Jurisdiction:
Any dispute between the contracting parties concerning the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the contracting parties under the contract or in tort, shall be interpreted in accordance with Greek law and shall be subject to the exclusive jurisdiction of the competent courts, to whose jurisdiction the parties voluntarily submit as of today. Consumers can go to ADR bodies, which meet specific quality criteria, for any kind of dispute they have with suppliers of goods or services, regardless of what they bought (with the exception of health and higher education services) and how they bought it (online or offline, domestically or across borders).
In accordance with Directive 2013/11/EC, which was incorporated in Greece by means of Directive 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside his/her professional capacity) and has any problem with a purchase made from bsbfashion, he/she can initiate the ADR procedure through the single pan-European platform for electronic dispute resolution (EDD platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
For any query, complaint or comment you can contact us at info@embed.gr, as well as at the telephone number 2221081232.